What Personal Information We Hold and Why
When you open an account with us, we collect your name, email address, phone number, and the payment details you use — whether that is your DANA wallet ID, your OVO account number, your GoPay-linked phone number, or your QRIS identifier. We also log device type,
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browser session data, and transaction timestamps so our system can match your deposit to your account within seconds. If you contact our support team, we retain the conversation record to improve response accuracy. We do not sell, rent, or share your personal data with third-party advertisers.
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Data sharing with payment processors such as DANA or GoPay occurs solely to complete the transaction you initiated. Access to your data depends on local law and the applicable data-protection framework in your jurisdiction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.